Feature Articles

Service Team Success
Dealerships share how they hire, train & motivate techs
by Brent Hoskins, Office Technology Magazine

Value-Building Proposals
Help customers see why your solutions are the best
by Derek Shebby, Modern Sales Training

Remote Versus In Person
The debate over which sales strategy is best continues
by David Aulisio, Automated Business Solutions

AI Insight

Transformational Power
How Xerox is embracing artificial intelligence
by Steve Miller, Xerox Corp.

Courts & Capitols

Your Employee Handbook
Ensure that all of your information is current
by Greg Goldberg, Incoming BTA General Counsel

Thank You, Bob

An Industry Patriarch
Thank you, Bob, for helping to lead our industry
by John Kuchta, All Copy Products