May 2024 Office Technology
Table of Contents
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Feature Articles
IT Focus: Cybersecurity
Dealerships helping customers protect digital assets
by Brent Hoskins, Office Technology Magazine
2024 BTA National Conference
BTA Southeast hosts event April 5-6 in Orlando, Florida
by Elizabeth Marvel, Office Technology Magazine
Managed IT Profitability
Achieving 25%-plus versus the 6% industry average
by Tim Schatz, Technology Assurance Group (TAG)
AI Insight
Unlocking Potential
AI is reshaping office technology & industry dynamics
by Scott Dabice, Ricoh USA Inc.
Courts & Capitols
Takeaways From Orlando
How to make a great team & the current state of AI
by Greg Goldberg, Incoming BTA General Counsel
Thank You, Bob
With Heartfelt Gratitude
Bob, your life’s work has left an indelible mark
by Jennie Fisher, GreatAmerica Financial Services Corp.
Selling Solutions
Your Sales Results
If they have changed, do you know why?
by Troy Harrison, Troy Harrison & Associates
Executive Director's Page
Dealers Offer Advice Regarding Toner, Ink
by Brent Hoskins, Office Technology
President's Message
Honoring the Legacy of BTA’s Bob Goldberg
by Don Risser, 2023-24 BTA President